Frequently Asked Questions
Orders & Shipping
Where do you ship to?
We currently only ship to customers in the United States. Sign up for our email and SMS to be the first to know of other expansions!
How can I cancel or change my order?
Once your order is placed and processed, we're unable to edit the items in your order or fully cancel your order as we strive to fulfill orders as quickly as possible. If you have any questions, please email our support team at team@tonihealth.com — while we cannot guarantee any changes or cancellations, we will do our best to help!
When will my order ship?
We make every effort to process your order within 24 hours. However, due to our very high order volumes, please allow 2-3 business days to process your order. We'll send you a shipping confirmation email with your tracking number once your order has shipped so you can keep track of it.
My package was marked as delivered, but it never arrived?
We’re sorry to hear that: please reach out to our customer service team email if you are experiencing any problems with your order delivery.
Can I return or exchange an item?
Currently, we do not offer Returns or Exchanges on orders. Due to our strict quality and safety protocols, we cannot resell any products that have left our warehouse. However, if you experience any issues with your product, please reach out to Customer Support at team@tonihealth.com for immediate assistance.
Products & Science
Are Toni products natural?
Yes, our supplements are 100% natural ingredients.
What makes Toni supplemnts different from other products?
Strength and science! We believe in using the most premium, science-backed ingredients. Just look at our Ingredient Lists to see the clinically-studied ingredients we use (at clinically-tested dosages).
Where does Toni manufacture its products?
All of our supplements are formulated and manufactured in the United States, using premium, globally sourced ingredients. Additionally, our products are always produced to the highest standards. Our gummies are manufactured in NSF and GMP-certified facilities. GMP stands for “Good Manufacturing Practices,” so you can rest assured that our facilities adhere to the FDA’s strictest requirements for supplement manufacturing.
Are Toni products made in an allergen-free facility?
Yes, our products are all vegetarian.
Are Toni products non-GMO?
Yes, our products are all vegetarian
Can I take Toni products if I’m pregnant or breastfeeding?
Please consult your physician if you are pregnant, breastfeeding, have a medical condition or are taking any medication.
Are Toni products clinically tested?
Toni uses clinically-studied ingredients in many of our products. Science-backed results are very important to us and our customers. You can learn more about our clinically-studied ingredients on our product pages, where you can view the clinical studies and results.
Does Toni test on animals?
We never test on animals!